Terms of use

www.lloydsbankinggroupcareers.com (the “Website”) IS AN OFFICIAL WEBSITE OF LLOYDS BANKING GROUP PLC (“we” or “us”). The Lloyds Banking Group includes a number of other companies using brands including Lloyds TSB, Halifax and Bank of Scotland, and their associated companies. More information on the Lloyds Banking Group can be found at www.lloydsbankinggroup.com (the "Website").

YOU SHOULD READ THESE TERMS AND CONDITIONS (“TERMS”) CAREFULLY BEFORE USING THIS WEBSITE. USING THE WEBSITE INDICATES THAT YOU ACCEPT THESE TERMS REGARDLESS OF WHETHER OR NOT YOU CHOOSE TO REGISTER WITH US. IF YOU DO NOT ACCEPT THESE TERMS, DO NOT USE THE WEBSITE. YOU SHOULD ALSO READ THE CONDITIONS ABOUT EACH SERVICE ON THIS WEBSITE.

Last updated January 2009.

1. INTRODUCTION

1.1 You may access most areas of the Website without registering your details with us. Certain areas of the Website may require you to register.
1.2 By accessing any part of the Website, you shall be deemed to have accepted this legal notice in full. If you do not accept this legal notice in full, you must leave the Website immediately.
1.3 We may revise this legal notice at any time by updating this posting. You should check the Website from time to time to review the then current legal notice, because it is binding on you. Certain provisions of this legal notice may be superseded by expressly designated legal notices or terms located on particular pages of the Website.

2. LICENCE

2.1 You are permitted to print and download extracts from the Website for your own personal and non-commercial use on the following basis:
(a) no documents or related graphics on the Website are modified in any way;
(b) no graphics on the Website are used separately from the corresponding text; and
(c) our copyright and trade mark notices and this permission notice appear in all copies.
2.2 Unless otherwise stated, the copyright and other intellectual property rights in all material on the Website (including without limitation photographs and graphical images) are owned by us or our licensors. For the purposes of this legal notice, any use of extracts from the Website other than in accordance with clause 2.1 for any purpose is prohibited. If you breach any of the terms in this legal notice, your permission to use the Website automatically terminates and you must immediately destroy any downloaded or printed extracts from the Website.
2.3 Subject to clause 2.1, no part of the Website may be reproduced or stored in any other website or included in any public or private electronic retrieval system or service without our prior written permission.
2.4 Any rights not expressly granted in these terms are reserved.

3. SERVICE ACCESS

3.1 While we endeavour to ensure that the Website is normally available 24 hours a day, we shall not be liable if for any reason the Website is unavailable at any time or for any period.
3.2 Access to the Website may be suspended temporarily and without notice in the case of system failure, maintenance or repair or for reasons beyond our control.

4. VISITOR MATERIAL AND CONDUCT

4.1 Other than personally identifiable information, which is covered under our Website Privacy Policy, any material you transmit or post to the Website shall be considered non-confidential and non-proprietary. We shall have no obligations with respect to such material. We shall be free to copy, disclose, distribute, incorporate and otherwise use such material and all data, images, sounds, text and other things embodied therein for any and all commercial or non-commercial purposes.
4.2 You are prohibited from posting or transmitting to or from the Website any material:
(a) that is threatening, defamatory, obscene, indecent, seditious, offensive, pornographic, abusive, liable to incite racial hatred, discriminatory, menacing, scandalous, inflammatory, blasphemous, in breach of confidence, in breach of privacy or which may cause annoyance or inconvenience; or
(b) for which you have not obtained all necessary licences and/or approvals; or
(c) which constitutes or encourages conduct that would be considered a criminal offence, give rise to civil liability, or otherwise be contrary to the law of or infringe the rights of any third party, in any country in the world; or
(d) which is technically harmful (including, without limitation, computer viruses, logic bombs, Trojan horses, worms, harmful components, corrupted data or other malicious software or harmful data).
4.3 You may not misuse the Website (including, without limitation, by hacking).
4.4 We will fully co-operate with any law enforcement authorities or court order requesting or directing us to disclose the identity or locate anyone posting any material in breach of clause 4.2 or clause 4.3.

5. LINKS TO AND FROM OTHER WEBSITES

5.1 Links to third party websites on the Website are provided solely for your convenience. If you use these links, you leave the Website. We have not necessarily reviewed all of these third party websites and do not control and are not responsible for these websites or their content or availability. We therefore do not endorse or make any representations about them, or any material found there, or any results that may be obtained from using them. If you decide to access any of the third party websites linked to the Website, you do so entirely at your own risk.
5.2 If you would like to link to the Website, you may only do so on the basis that you link to, but do not replicate, the home page of the Website, and subject to the following conditions:
(a) you do not remove, distort or otherwise alter the size or appearance of the any images or logos;
(b) you do not create a frame or any other browser or border environment around the Website;
(c) you do not in any way imply that the we are endorsing any products or services other than our own;
d) you do not misrepresent your relationship with us nor present any other false information about us;
(e) you do not otherwise use any trade marks displayed on the Website without our express written permission;
(f) you do not link from a website that is not owned by you; and
(g) your website does not contain content that is distasteful, offensive or controversial, infringes any intellectual property rights or other rights of any other person or otherwise does not comply with all applicable laws and regulations.
5.3 We expressly reserve the right to revoke the right granted in clause 5.2 for breach of these terms and to take any action it deems appropriate.
5.4 You fully indemnify us for any loss or damage suffered by us due to a breach by you of clause 5.2.

6. REGISTRATION

6.1 Where you are invited to register for any part of this Website, each registration is for a single user only. We do not permit you to share your user name and password with any other person nor with multiple users on a network.
6.2 Responsibility for the security of any passwords issued rests with you.

7. DISCLAIMER

7.1 While we endeavour to ensure that the information on the Website is correct, we do not warrant the accuracy and completeness of the material on the Website. We may make changes to the material on the Website, or to the products and prices described in it, at any time without notice. The material on the Website may be out of date, and we make no commitment to update such material.
7.2 The material on the Website is provided "as is", without any conditions, warranties or other terms of any kind. Accordingly, to the maximum extent permitted by law, the Website is provided on the basis that we excludes all representations, warranties, conditions and other terms (including, without limitation any conditions implied by law) which, but for this legal notice, might have effect in relation to the Website.

8. LIABILITY

8.1 The following clauses exclude or limit our legal liability for this Website. You should read them carefully. They all apply only as far as the law permits, and in particular we do not intend to affect our duties and liabilities to you under the Financial Services and Markets Act 2000, or the rules and regulations for the conduct of business under this Act.
8.2 This Website contains a large amount of complex information. We have tried to make it as clear, easy to use and as accurate as possible. However we disclaim all express or implied warranties that this Website is accurate, complete, or up to date. We will have no liability to you if it is not.
8.3 The fact that information, products or services may be shown on this Website does not necessarily mean that:
(a)  you should rely on the information (whether provided by us or third parties);
(b)  we endorse the information, products or services provided by third parties; or
(c)  the product and services that we provide are suitable for you. It is your responsibility to check this out. Some of the services on this Website may not be available or may have changed.
8.4 Please remember that email is not a completely secure means of communication: it may be possible for others to intercept and read your messages. So if you choose to send us information by email, it is at your own risk.
8.5 We, any other party (whether or not involved in creating, producing, maintaining or delivering the Website) exclude all liability and responsibility for any amount or kind of loss or damage that may result to you or a third party (including without limitation, any direct, indirect, punitive or consequential loss or damages, or any loss of income, profits, goodwill, data, contracts, use of money, or loss or damages arising from or connected in any way to business interruption, and whether in tort (including without limitation negligence), contract or otherwise) in connection with the Website in any way or in connection with the use, inability to use or the results of use of the Website, any websites linked to the Website or the material on such websites, including but not limited to loss or damage due to viruses that may infect your computer equipment, software, data or other property on account of your access to, use of, or browsing the Website or your downloading of any material from the Website or any websites linked to the Website.
8.6 Nothing in this legal notice shall exclude or limit our liability for:
(a) death or personal injury caused by negligence; or
(b) fraud; or
(c) misrepresentation as to a fundamental matter; or
(d) any liability which cannot be excluded or limited under applicable law.
8.7 If your use of material on the Website results in the need for servicing, repair or correction of equipment, software or data, you assume all costs thereof.

9. GOVERNING LAW AND JURISDICTION

These Terms shall be governed by and construed in accordance with English law. Disputes arising in connection with these Terms shall be subject to the exclusive jurisdiction of the English courts.

10. REGISTERED OFFICE
Lloyds Banking Group plc, The Mound, Edinburgh, EH1 1YZ, incorporated in Scotland with registered number 95000.

© Lloyds Banking Group 2009

Candidate Privacy Notice

The Lloyds Banking Group includes a number of companies using brands including Lloyds TSB, Halifax and Bank of Scotland and their associated companies. More information on the Lloyds Banking Group can be found at www.lloydsbankinggroup.com.

In this Privacy Notice references to “we” and “us” means the company to which you have submitted an application for a vacancy.

How we will use your personal information

If you are applying for a vacancy or registering your interest in working for the Lloyds Banking Group, we will collect certain information about you to enable us to process your application. Under the Data Protection Act 1998 you are entitled to know how we intend to use your personal information.

We will keep your personal details in Lloyds Banking Group databases. We will use and retain for as long as necessary the information you give us as part of the application process to allow us to consider your application and thereafter in connection with any employment relationship we or other companies in the Lloyds Banking Group have with you.

When assessing your application automated decision making systems may be used.

The information you provide may be used to obtain references from your current and previous employers. We will not contact your current employer until you have accepted a position with us.

Credit Referencing

With your consent, we may carry out searches at the Credit Reference Agencies (which will include information from the edited electoral roll) to help us verify your application details including any financial information you have disclosed. This search will provide information about you and anyone financially linked to you. However, we will only consider information relating to you when making any decision about your employment. This search may be recorded by the credit reference agencies but it will not be used by other lenders or insurers when assessing lending and insurance risks, although it may be used for debt tracing and to prevent money laundering.

If you ask, we will tell you which credit reference agencies we have used so that you can obtain a copy of your details from them.

Crime Prevention and Detection

We may also check your details with fraud prevention agencies. If false or inaccurate information is provided and fraud is identified, details will be passed to fraud prevention agencies. Law enforcement agencies may access and use this information. We and other organisations may also access and use this information to prevent fraud and money laundering, for example, when:

• Checking details on applications for credit and credit related or other facilities;
• Managing credit and credit related accounts or facilities;
• Recovering debt;
• Checking details on proposals and claims for all types of insurance; and
• Checking details of job applicants and employees.

We and other organisations may access and use from other countries the information recorded by fraud prevention agencies.

Please contact us if you want to receive details of the relevant fraud prevention agencies.

Depending on the type of role you are applying for, we may carry out additional checks on you, including verification through the Criminal Records Bureau or by obtaining a Disclosure Certificate through Disclosure Scotland.

Other ways we may use your personal information

Occasionally we need to give information to our agents and subcontractors so that they can provide a particular service for us. Sometimes we obtain services from countries outside Europe (such as India and the USA) that do not always have the same standard of Data Protection Laws as the United Kingdom. However, we will have the necessary controls and contracts in place to ensure that your information is protected and we will remain bound by our obligations under the Data Protection Act.

Disclosure

We will not disclose your information outside Lloyds Banking Group without your consent, unless there is a legal obligation to do so or we believe that failure to disclose, in a particular instance, is likely to prejudice the prevention or detection of crime.

E–mail

If you email us, or give us your email address, we will keep a record of it. We will not give your email address to any unauthorised third parties.

Please remember that email is not a secure method of communication and messages could be intercepted and altered without the knowledge of the sender or recipient. If you do send us an “insecure” email, please keep the amount of confidential information you include to a minimum. We will do likewise when we reply.

Telephone Calls

We may record telephone conversations to offer you additional security, resolve complaints and improve our service standards. Conversations may also be monitored or recorded for colleague training purposes.

Sensitive Information

The Data Protection Act defines certain information as ‘sensitive’ (racial or ethnic origin, political opinions, religious beliefs, trade union membership, physical or mental health, sexual orientation, criminal proceedings and offences), including any changes to personal information such as previous or subsequent names.If you apply to us, your application form may ask you for some 'sensitive' details. We will use this information for monitoring, recruitment and the selection process.. We may also share it with other parts of the Lloyds Banking Group and our subcontractors to keep your employment records up to date.

Cookies

We may store information about you in cookies (files which are sent by us to your computer or other access device) which we can access when you visit our site in future.

If you want to delete any cookies that are already on your computer, please refer to the instructions for your file management software to locate the file or directory that stores cookies. Our cookies will have the file names (abc.txt and xyz.txt).

If you want to stop cookies being stored on your computer in future, please refer to your internet browser's instructions by clicking 'Help' in its menu. Further information on deleting or controlling cookies is available at www.AboutCookies.org. Please note that by deleting our cookies or disabling future cookies you may not be able to access certain areas of our site.

Record Retention

In the event that your application is unsuccessful, your details will be retained for 6 months, at which time they will be confidentially destroyed.

If you have applied for a speculative vacancy to our candidate pool, your application will be held on record for 6 months. We will contact you at 6 months to see if you wish to remain in our candidate pool. You may remove your details yourself at any time.

Right of Access to Personal Data

Under the Data Protection Act, you have the right of access to your personal data. The Act allows us to charge a fee of £10 for this service. If anything is inaccurate, please let us know and we will correct it.